lutely con…wide communication), we use the built-in campfire chat for occasional real-time communication while important asynchronous communication happens on message boards and comment threads that are attached to every object in Basecamp (to-do lists, individual to-dos, documents, announcements, check-ins, etc). Comment threads also keep things in-context since discussions about a to-do (or document or file or announcement or…) are permanently attached to that to-d0 (or document or file or announcement or…). This way you can easily refer back to any conversation about something you’re working on and be absolutely confident you have the whole story and the complete conversation in one place.
Agreed! I do the same on Trello cards.